Frequently Asked Questions (FAQ's)

How can I get research help?

Librarians are available to assist your with reference questions, general library information, and with your research. Librarian hours of availability may be found on the Ask Us page.  You may get assistance via chat, email, appointments, and texting on this page.

Can I make an appointment with a librarian?

For in-depth library assistance for research help, you may schedule a research appointment with a librarian.  A librarian can help you choose and narrow your research topic, find the best resources and keywords, create citations, and more. 

What else does the library have for checkout besides books and DVDs?

The Hazy Library has a number of items that are available to help you with your study/research needs. From computer projectors to rulers, a wide variety of equipment is available.

View items available for checkout

How can I get fun books to read?

You can request “fun” or even “not fun” books from member libraries of the Yavapai Library Network which include public, school, and college libraries. Search for books, DVDs, and video games using the Library catalog and place a hold on the items. After placing your hold, your item is delivered to the ERAU library where you can check it out using your ERAU ID. Fiction ebooks and audiobooks are also available through Overdrive by selecting Embry-Riddle Aeronautical University on the "Sign In" menu and then sign in with your ERNIE credentials.

If you need assistance in placing holds, check out this guide on how to place holds, chat with Research Help, or call us at 928-777-3761. You can also submit a question online to our Librarians.

Do you have any guides that will help me with homework or research?

Hazy Library staff have created research guides on general library topics such as citing, copyright, literature reviews, and research guides for specific classes in AS, BA, COM, HU, and more.  The guides general include book, databases, websites recommendations, as well as citation information and more.  You may also contact a librarian or make a research consultation for assistance.

Does the library have textbooks?

The Hazy Library does not buy textbooks, but sometimes we receive textbook donations. You can check the library for a specific library in these ways:

EagleSearch
EagleSearch will check our catalog and databases to see if a title is available.
 

Textbooks on Reserve
We also receive textbooks on loan from the bookstore which are available on Reserves.  You may check if a textbook is on reserve by searching the catalog or calling the library at 928-777-3811 and ask if the title you need is available.

How do I access newspapers?

Print copies of several newspapers are kept in the library, including the Arizona Republic, the Daily Courier (Prescott), the New York Times, and the Wall Street Journal. In addition, you can access many online newspapers as well as databases with newspaper articles. Please see this page for more information.

Do you have a list of databases?

A list of subscription and open access databases are available on our A-Z Databases research guide. Subscription databases will required you to login with your ERNIE credentials.  You may also Ask Us or make a research consultation for assistance in selecting appropriate databases for your research needs.

How do I obtain something I need if it is not in the Hazy Library Collections or available through the Yavapai Library Network?

ERAU students, faculty and staff may request items through the Request from Another Library (ILL) page by using one of the request forms. If you think the Hazy Library should purchase a specific title for our collection, please use the Purchase Request Form to submit a purchase suggestion.

What resources and services do you have for faculty?

The Library offers instructional and research support for faculty.  More information on the types of support we offer is available here.

Is there a charge for printing?

Printing in the Library is free for all printing including color and posters. There are b/w and color printers available on both floors of the library and two plotters on the second floor.  Our printing page has a list of printers and their names for reference.

Are cell phones allowed in the library?

Yes.  We ask that you use your cell phone for conversations either outdoors or in the lobby/vestibule area, being careful to not disturb other library patrons.  Cell phone use is prohibited in The Worthington Reading Room which is a designated silent zone.

What hours are you open?

See today's hours.

I need citation help.

Please see the research guide on citing sources.

Is anyone allowed to use the Hazy Library Collections?

Yavapai County residents may borrow items using a Yavapai Library Network card; residents may place a hold on items in the catalog and have them delivered to your home library. Visitors may use the book, periodicals, and newspaper collections in the Hazy Library. Use of databases is restricted by licensing agreements to ERAU students, faculty and staff. Please see the Visitors Policy for detailed information on resources and services use.

Do you have tutorials?

Library staff have created tutorials on various topics to assist the ERAU community. Examples of tutorials include placing holds, finding ebooks, research journals, and reserve items, using EalgeSearch, and more.  Please see our complete list of tutorials.  You may also Ask Us or make a research consultation for assistance.

How can I get help on citing sources?

It is important to cite the sources used in any research to avoid plagiarism and credit authors’ work you used.  It also allows readers to have the information to locate the works you cited.  More information on citing is available on our Citing Sources guide.  You may also contact a librarian or make a research consultation for assistance.

What is my PIN number?

You will need a pin number to login into the library catalog to place holds, change your preferred pickup library and renew your checkout items. Your pin number is automatically assigned to you when you receive your Eagle Card but is not given to you.  You may ask in-person at the Library service desks what your pin number is by and showing your Eagle Card.  You may also reset your pin by using the “Forget my PIN” option when you try to log in to your account in the catalog.

Is there a quiet place to study in the library?

There are 3 QUIET Zones in the Library, designated as areas to keep voices low. The Worthington Reading Room 118 is a SILENT Zone where NEITHER talking NOR cell phone conversations are permitted.

How many group study rooms are in the library?

The Library has twelve group study rooms for group collaboration. All rooms are located on the second floor. Rooms can be reserved online up to 4 weeks in advance. Please call 928-777-6656 or email Madi Terwilleger with questions regarding room reservations.